Sending a diagnostic

If something doesn’t work, send a diagnostic from the app:

1. Settings → Subscription → Help.
2. Tell us what happened (optional) and click Send diagnostic.
3. Nimi shows a ticket number: send that number to support.

If Nimi isn’t activated yet, use Trouble activating? Send diagnostic at the bottom of the activation screen. There the diagnostic goes with the email you typed, so support can reply.

The diagnostic carries Nimi’s recent logs, without passwords or keys. It is only sent when you click.